Energy assistance application process now open Energy assistance application process now open


Beginning Dec. 1, households in Wayne County can start the application process for low-income energy assistance (LIEA).

Criteria include either having a resident 60 years or older, or some receiving disability benefits and services through the NC Division of Aging and Adult Services.

If your household receives food and nutrition services and received LIEA in 2020-21, you may qualify to receive an automated payment this year. Eligible households were notified in November and do not need to apply.

All other households may apply from Jan. 3-March 31 or until funds are exhausted.

The federally-funded LIEA provides eligible households with a one-time payment to their heating vendor to offset the high cost of heating during the cold-weather months. Depending on the household’s primary heating source, the payment will be between $300 and $500.

Eligiblity requirements are:

Have at least one U.S. citizen or non-citizen who meets eligibility criteria;

Have income equal to or less than 130% of the federal poverty limit – a household must have income of $1,395 or less; a family of four must have an income of $2,871 or less;

Have resources such as savings and checking accounts/cash on hand at or below $2,250;

Be responsible for their heating cost.

Due to the current pandemic, applicants are not required to complete applications in the office nor have a face-to-face interview. All completed applications will require an interview, however, this interview can be conducted by telephone.

Wayne County households who want to apply for energy assistance can do so in the following ways:

Pick up an application at 100 S. James St. in Goldsboro;

Visit or to access applications online;

Contact the agency at 919-731-1577 to complete a telephone interview and/or have an application mailed to them.

Completed applications may be submitted as follows:

Mailed or placed in the drop box located at Wayne County Department of Social Services at 100 S. James St., Goldsboro, 27530 or emailed to or faxed to 919-731-1106.

Visit online for more information on LIEA.


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