Ongoing complaints about trash service are a daily issue at the town manager’s office, and now those complaints are reaching the ears of the town board of commissioners and mayor.
Former Town Commissioner Ray Thompson recently asked the board what has happened to the service?
His inquiry reflected frustration with the current collection method and a push for the town to provide the expensive service itself.
It is an issue that is currently under review.
Town Manager Charles Brown said he has just recently sent a letter to the contractor to resolve some of the complaint issues.
The contract with N.C. Waste and Recycling was not renewed months ago and the collection service is now paid for on a month-to-month basis.
Officials have been reviewing the cost of going back into the business itself.
The town manager told the Tribune he expects to have the numbers in at any time now, but is confident the town can provide the service for less and also provide a much better service.
Moving the service in-house would involve obtaining trash trucks, rollout carts and additional personnel.
Currently the town spends about $250,000 annually for trash service.
The town is exploring the takeover of trash collection through its vehicle arrangement with Fleet Management.